Turn D2C channel orders from chats into organized orders
No more unorganized test-channel orders in DMs. Connect WhatsApp Business or Instagram, or simply paste an order. Orders App automatically organizes the SKU, the size, address, and payment status.
1
Sophie
$60.00
#DE0016 · Today, 11:02 AM · WhatsApp
Ship to
22 JB street, NYJ
+1 (512) 555-0134WhatsApp Business · Verified
Items
Classic black tee
Size M
Payment
Cash on delivery · Collect on pickup
From the test post to the carton, in four steps
Connect your accounts once, then keep taking orders the way the test channel already works.
- 01
Connect WhatsApp Business or Instagram
Connect your business account to Orders App through the official Meta API. Setup is guided and takes a few minutes.
- 02
Customers order through the test channel
They reply to the drop, the story, or the WhatsApp thread with the SKU and the size.
- 03
Order details are organized automatically
Orders App reads the chat and puts the SKU, size, address, and payment into one order.
- 04
Fulfill every test order
Review the captured details, update the status, and manage the order until it ships.
Everything you need to manage channel-test orders
Order management for D2C brands trying a new channel. Not another storefront to launch.
Automatic order capture
Turn WhatsApp and Instagram test orders into organized orders without a side spreadsheet.
SKU and size on the order
Keep the product, the size, and the channel it came from together.
Customer details together
Keep the customer, products, delivery address, and payment on one order.
Editable order details
Update the order when a customer changes the size or the address.
Clear order statuses
Track which orders are new, pending, paid, packed, shipped, completed, or cancelled.
Payment status
Orders App checks payment details in the conversation and marks the order paid or unpaid.
Why a channel test creates a second pile
The store already has a stack. WhatsApp and Instagram add another inbox unless the order has a home.
Test orders sit outside the store
A story reply is not a checkout. Someone still has to type it into a sheet.
Details arrive in pieces
The SKU, the size, and the address often show up across several messages.
Ops cannot see the test
Packing only sees the store export, so a channel order waits.
Changes are easy to miss
A customer swaps the size after the drop post is already old.
Payment updates hide in chat
Paid links sit next to questions about restock.
Spreadsheets take evenings
Copying every test order by hand creates extra work and extra mistakes.
Share your Store URL
If you do not use WhatsApp Business or Instagram Business, you can still take orders with Orders App. Share your-store.orders.app URL with customers so they can pick SKUs, enter contact and delivery details, or upload a screenshot of the drop. Once confirmed, the order appears in your Orders list.
Built for D2C teams testing a channel
If you are trying WhatsApp or Instagram without moving the whole store, you belong here.
D2C brands on a new channel
Limited drops
Channel experiments
Apparel D2C
Story and DM commerce
Store-plus-chat teams
A launch waitlist and a restock reply arrive as the same kind of message. The SKU, the size, and payment stay on the order, so the test does not become a second ops pile.
A side spreadsheet vs Orders App
The same test-channel details, either hunted down in an inbox or waiting on the order.
| Criteria | Chats and a side sheet | Orders AppThe fix |
|---|---|---|
| Collecting orders | Details spread across messages | Captured from conversations |
| SKU and size | Found by rereading chats | Kept together with the order |
| Ops visibility | Only the store export | On the order |
| Order changes | Easy to miss in long chats | Reflected in the order details |
| Payment status | Checked manually in chats | Marked as paid or unpaid |
| Order progress | Tracked in a spreadsheet | Managed using statuses |
Common questions
What D2C teams ask before they try a channel in chat.
How do I test WhatsApp or Instagram without more order chaos?
Connect the channel to Orders App. It turns the conversation into an order with the SKU, the customer, and payment, so the test does not live in a side spreadsheet.
How does Orders App organize orders from WhatsApp?
Connect your WhatsApp Business account. It reads the conversation and organizes product, customer, and delivery details into an order.
Can I receive orders from Instagram?
Yes. Connect your Instagram Business account to capture orders from DMs and story replies.
Does this replace my store?
No. Orders App is for the channel you are testing. Your existing store can stay as it is.
What if a customer changes the size after the drop?
Orders App follows the conversation and updates the captured details. The order stays editable if you need to correct anything before you ship.
Can Orders App mark whether an order is paid?
Yes. It checks payment details in the conversation and marks the order paid or unpaid.
Can I use Orders App without connecting WhatsApp or Instagram?
Yes. Share your Store URL. Customers pick SKUs and enter their details, and confirmed orders appear in your Orders list.
Do I need a new website for the test?
No. You can take orders in chat or share your Store URL.
Can packing see the same test orders?
Yes. Invite team members and assign orders so you share one list.
Is Orders App free?
Orders App is free to get started during early access, with no credit card required. Paid plans may arrive later for higher usage and teams.
Try the channel without a second pile
Connect WhatsApp Business or Instagram and let Orders App organize the test orders.
Free to get started · No credit card needed